You're unable to make any changes to your order once you’ve hit the ‘place order’ button, this includes the following:
- Changing the item or size
- Delivery/billing address
- Adding items to your order
- Shipping method
If you have any issues regarding your order, please contact us and we may be able to make the required changes.
In the unlikely event you have received the wrong item, please contact us immediately with the following information to ensure that we can get this resolved for you quickly & efficiently:
- Your order number
- The name of the item you did not receive
- The name of the item you received in it's place
- A clear photograph of the item you have received, including logo
Once we've received the above info, we will get this sorted for you ASAP!
You may be asked to return the incorrect item back to us through our returns process, please read about our returns process to see if you are still eligible to return the item.