Payment Issues

Payment Issues

 

Please see below payment error codes that are most likely to appear if you're order is unsuccessful, if this is not your issue please contact us: 

2000 – Do not honour - The customer's bank is unwilling to accept the transaction. The customer will need to contact their bank for more details regarding this generic decline.

2007 – No Account – The submitted card number is not on file with the card-issuing bank. The customer will need to contact their bank.

2015 – Transaction not allowed - The customer's bank is declining the transaction for unspecified reasons, possibly due to an issue with the card itself. They will need to contact their bank or use a different payment method.

3000 – Processor Network Unavailable – This response means there is an error with our payment gateway, but don’t worry, we’ll let you know of any issues and let you know once it’s fixed.

If you receive an error code not displayed above, please contact us for further support.

 

Email: support@tridentfitness.co.uk