Placing an order
- Find the product(s) you would like on our website.
- Select the size you require and click "Add to Basket".
- Once you have added all of the items you require to your shopping basket, select the checkout option.
- You will be asked to input your shipping and billing details.
- Please review your order to ensure all items and your details are correct.
- Click "Place Order".
- You will then receive an order confirmation via email to the email address you have provided at the time of ordering.
In the unlikely event, we are unable to fulfil your order requirements, an email will be sent to the email address provided by yourself when you placed the order explaining the issue that may have arose.
Please remember to check your basket and delivery information to ensure your order is correct before clicking the "Place Order" button, as we may not be able to amend your order once it has been submitted.
1.1: TRIDENT FITNESS LIMITED RESERVES THE RIGHT TO REJECT OR CANCEL YOUR ORDER REQUIREMENT OF ALL ORDERS MADE ON THE TRIDENT FITNESS WEBSITE. WE EXPLICITLY RESERVE THE RIGHT NOT TO ACCEPT YOUR ORDER FOR ANY OF THE FOLLOWING REASONS:
- The product is not available/ in stock.
- Your billing information is not correct or not verifiable.
- Your order has been suspected of fraudulent activity.
- We could not deliver to the address provided by yourself.
- Force Majeure.
- In the event of misspelling, pricing, other errors or mistakes in the website information.
1.2: DATA CHECK
We may run some checks on your details before we deliver your order. These checks may include verifying your address and payment details linked to your order. Any orders found to be made under fraudulent pretences will be followed up with an investigation.
1.3: USER CONTENT
When you transmit, upload, post, e-mail, share, distribute, reproduce or otherwise make available suggestions, ideas, inquiries, feedback, data, text, software, music, sound, photographs, graphics, images, videos, messages or other materials ("User Content") on the website, you are entirely responsible for such User Content.
You represent and warrant that you own or otherwise control the rights of your User Content. You agree not to engage in or assist or encourage others to engage in transmitting, uploading, posting, emailing, sharing, distributing, reproducing or otherwise making available User Content that (a) is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, pornographic, libellous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objective; (b) you do not have a right to make available under any law or under contractual or fiduciary relationships; (c) is known by you to be false, fraudulent, inaccurate or misleading; (d) you were compensated for or granted any consideration by any third party; or (e) infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party.
We are in no way responsible for examining or evaluating User Content, nor do we assume any responsibility or liability for the User Content. We do not endorse or control the User Content transmitted or posted on the website and therefore, we do not guarantee the accuracy, integrity or quality of User Content. You understand that by using the website, you may be exposed to User Content that is offensive, indecent or objectionable to you. Under no circumstances will we be liable in any way for any User Content, including without limitation, for any errors or omissions in any User Content, or for any loss or damage of any kind incurred by you as a result of the use of any User Content transmitted, uploaded, posted, emailed or otherwise made available via the website. You hereby waive all rights to any claims against us for any alleged or actual infringements of any proprietary rights, rights of privacy and publicity, moral rights, and rights of attribution in connection with User Content.
You acknowledge that we have the right (but not the obligation) in our sole discretion to refuse to post or remove any User Content and we reserve the right to change, condense, or delete any User Content. Without limiting the generality of the foregoing or any other provision of these Terms and Conditions, we have the right to remove any User Content that violates these Terms and Conditions or is otherwise objectionable and we reserve the right to refuse service and/or terminate accounts without prior notice for any users who violate these Terms and Conditions or infringe the rights of others.
1.4: DELETION OF USER CONTENT
If you wish to delete your User Content on our website, please contact us by email at email@example.com and include the following information in your deletion request:
- User name
- Email address
-Your reasons for the deletion request
Please allow up to 10 business days to process your deletion request.
The product prices displayed on the website are inclusive of Value-Added Tax (VAT). Delivery charges are applied per order. The exact delivery rates depend on the country where your order is being delivered.
1.6: PRICE CHANGES
Trident Fitness Limited reserves the right to change the price of a product at any time without a forewarning. Any orders placed before this change cannot be amended to the revised price.
1.7: SHIPPING AND DELIVERY
All orders made on the Trident Fitness website are dispatched from the UK. We aim to get all orders out within 3 business days; however, due to volumes, this is not always possible.
Trident Fitness cannot be held accountable for parcels delayed to reasons beyond our control, including but not limited to the following:
Customers, service strikes, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, weather, natural disasters, fire, epidemics or failure of public or private telecommunications networks.
1.9: DISCOUNT CODES
Only one discount code can be used per order.
Trident Fitness reserves the right to refuse or cancel the use of a discount code without any further discussion.
1.10: PROMOTIONAL OFFERS
Promotions may vary across stores.